Fequently Asked Questions about Zaman Printing

The questions below are asked frequently. However, if you have any other questions or you would like to get some more information please feel free to contact us, we are always very serious with clients' voices and feedbacks and will be sure to get back to you pretty soon.

  1. Do you speak English?
    Yes, we do.

  2. Where are you located? What is the best way to contact you?
    We are located in Eastern province.
    You can reach us by email, telephone, fax, Skype, among which you may select one you think to be the best way for you. Our preferred contact ways are email, telephone and Skype.

  3. How long does it take?
    Bigger Printing requires the sometime.
    Lead times vary according to the kind of product manufactured and the quantity.

  4. Can you send me samples?
    Bigger Printing provides a full SET of samples throughout the process of production:-

    As requested, some relevant samples of our works we ever produced for other clients as quality reference, provided before final confirmation.

    A "White Book" dummy (mock-up) created to the exact specifications of your job, provided before color proofs.
    Two color proofs, for evaluation of color and final check, provided before production commences.
    Some advance finished products provided for final quality confirmation before leaving our factory for shipping.
    Samples of our works can be provided for free, but we require our clients to prepay the courier cost for the mail express, and meanwhile we confirm that this part of prepaid cost will be deducted from the total amount of orders you place.


  5. Can I come to do the press check?
    Yes, of course.

  6. How is payment handled?
    Typically payment terms are 30% deposit, 70% upon completion, but if the total amount is less than SAR 5, 000, we suggest to be paid at one time in advance.

    Once we have established a regular working relationship, however, we generally offer credit arrangements for most projects. For larger orders, it is sometimes preferable to divided payments into several steps or employ the use of a bank letter of credit.


  7. How should I submit my files?
    We prefer to receive your art on CD or DVD as a locked and certified PDF file, along with the original files in native format, image links and fonts, a complete 100% size color dummy and samples of desired color matches or ever-printed versions of your product. In practice, we will work with what you give us, please discuss if you are concerned. However, if you prefer you can submit files via ftp, please provide us with your ftp login information to download the pre-uploaded files, or you can also submit files to our ftp server. For our ftp server login information, please enquire.

  8. How do you protect my privacy?
    Your privacy is very important to us. We value your privacy and appreciate your trust in us and recognize that earning and retaining your trust is one of the most important things we do as a business. Protecting your privacy is a responsibility we take very seriously. We guarantee that all the information collected and requested on chinaprintingexperts.com will be strictly kept confidential and just be used as required to process and ship the orders, if necessary, we can sign the confidentiality agreement with you.


HOW TO WORK TOGETHER

Refer to the steps below to learn how we work, how to work with us, which step you are on, what next is, and how to step forward.

  1. Getting Started and Request a Quote.
  2. Place Order and Submit Files.
  3. Send the deposit and email the bank receipt.
  4. 'White Book' dummy (mock-up), Color Proof, and Proof Approval.
  5. Printing and Production.
  6. Quality Inspection.
  7. Delivery Arrangement.
  8. Giving Kind Comments after Confirmation of Order Completion.

Some Paper Terms Frequently Used

  1. Art Paper:

    A common name for a coated paper stock with good reproductive qualities for offset printing.
  2. Book Paper:

    A paper suitable for offset printing, generally with a high opacity as well as excellent folding qualities and durability.
  3. Brightness:

    A measure of the whiteness or lack of color of a blank sheet of paper.
  4. Lightweight Coated Paper (LWC):

    Strong and inexpensive paper made primarily of mechanically ground wood pulp rather than chemical pulp. Used primarily for Web Press production.
  5. Newsprint:

    An inexpensive paper made primarily of mechanically ground wood pulp rather than chemical pulp.
  6. Opacity:

    As opposed to transparency, a measure of the ability of a paper to prevent artwork printed on the reverse side of a page from showing through on the front side.
  7. Wood free Paper:

    Paper which contains less than 10% mechanical pulp; Good for one and two color jobs, or jobs requiring a lower reproductive quality of full color images.
  8. COATING AND FINIFHING

    1. Aqueous Coating:

      A water based coating whose protective properties lie somewhere above varnish and below UV coatings. Generally used to provide a finish with most of the protective capability of UV coatings, but with more of a satin finish. While providing a richer feel than Varnish, it is also more expensive and may be prone to more defects in the production process.

    2. Lamination:

      A clear plastic film sheeting that is heat sealed to the paper surface to provide an extremely hard and very protective finish which is even more resistant than UV coating, and at a lower cost to boot. Lamination is available in either matte or gloss application and, in gloss form, is even more glossy than UV Coating. While Matte lamination provides a dull, satin finish that tends to feel fairly rich, Gloss lamination, for some designers may be seen as too glossy or plastic, and therefore somewhat "cheap".

    3. Spot UV:

      A UV coating used to cover a single photo or other isolated area. Spot UV works very well to highlight a photo, logo or other important design attribute, particularly if added to a matte surface, for added contrast. Can be expensive.

    4. Spot Varnish:

      A varnish coating used to cover a single photo or other isolated area. Spot Varnish works moderately well to highlight a photo, logo or other important design attribute, but does not create the high contrast effect provided by Spot UV. It is, however, much less expensive, especially if applied inline as a fifth color.

    5. UV Coating:

      A coating which, when cured under Ultra-Violet light, creates a glossy, highly protective surface with a rich, smooth feel. While not as protective as Lamination, UV is a very high quality finish, with a price tag to match. It is preferred for high end magazines, catalogs and books. While generally used as an "all over" coating, it can also be used as a Spot UV.

    6. Varnish:

      An oil based coating providing a mild sheen and protective qualities to printed material. Varnish may be added in-line when printing (wet trapped), or as an additional coating after the printed matter has dried (dry-trapped) and may be either gloss or matte. While usually added as an "all over" coating, it may also be produced as a Spot Varnish. Varnish is a relatively inexpensive procedure which, when dry trapped to gloss coated paper can provide a rich luster to a print work, but has neither the protective qualities nor the shine of coatings like UV and Lamination.

    7. Embossing or Debossing:

      Embossing or debossing is a process that applies pressure to the backside of a material to alter the surface, giving it a three dimensional or raised effect. The procedure involves the use of two dies, one fitting into the other so that the raised die forces the stock into the recessed die to create the embossed or debossed impression. A die maker engraves the desired image, or copy, into several metal plates, which are the embossing dies or debossing for use on an embossing or debossing press. Generally, embossing or debossing is the process most often employed to attract attention or convey a high quality textural contrast in relation to the surrounding area of the stock. A thorough understanding of the process will allow for a more successful result.



    8. FOLDING GUIDE




COPYRIGHT ZAMAN PRINTING PRESS. ALL RIGHTS ARE RESERVED.